Most professionals seem to use email plenty. In some cases, it's the only way to get to people.
In a entry posted here a few days ago,
If I had needed an answer or clarification of what I heard them say, I would have been quite comfortable using email.
I use email frequently to track people down and to start conversations. If I have a detailed, complicated question, I know my sources appreciate getting the questions succinctly (I hope) in writing before we talk on the phone.
And if we don't talk on the phone and they respond by email, they know that whatever material I use, they have a written record of.
My advice to writers is let common sense prevail. If you ask a question via email and the answer seem odd or untrue, verify it somewhere else. That's just good standard journalism practice no matter where you got information from.
But don't be shy about using your keyboard as a tool for gathering information. Editors 100 years ago told reporters not to trust a new technology that was becoming widely available then: the telephone.
3 comments:
I love using email and made extensive use of it on my last story. The best thing is that I never ger a quote wrong... not that I ever would, but it's nice to have it in writing.
Mike
It's an interesting issue. At the Hornet we have a prioritized list of how we interview our sources:
1) In person
2) Over the phone
and if all else fails:
3) Via Email
Some of the writers went as far as to say the networking website MySpace.com was also a useful interview medium.
Some actually used it.
It works well as a tool for accuracy as well.
I have to agree with Mike - getting those quotes in writing is nice. However, email doesn't flow like a natural conversation... I really rely on input from the other person to know what question to ask next.
I've done several interviews in online text chat now... and I love it. I get the quotes in writing, I can ask follow-up questions as naturally as in a conversation... but most importantly, I am interviewing people who are practiced at communicating their point in the text-chat format. If I were not, this would be a bad model. It takes practice, use of emoticons and other descriptions, to be able to convey the subtleties we're used to seeing in face-to-face conversations.
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